Privacy Policy

Effective Date: July 2, 2026

1. Introduction

Welcome to Digiyog Techno Soft (“DigiYog”, “we”, “our”, or “us”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, websites, CRM platform, automation tools, WhatsApp Business solutions, mobile applications, and other related services.

By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Mobile number
  • Company or business name
  • Account login credentials
  • Billing and payment information
  • WhatsApp Business account details (where applicable)
  • Contact lists imported into our CRM
  • Messages, campaigns, templates, and content created using our platform
  • Customer support communications
2.2 Information Collected Automatically

When you use our services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Usage statistics
  • Pages visited
  • Session duration
  • Log files
  • Cookies and similar tracking technologies
2.3 Information from Third Parties

We may receive information from:

  • WhatsApp Business Platform (Meta)
  • Google services (when authorized by you)
  • Payment gateways
  • Authentication providers
  • Other third-party integrations connected by your consent

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Create and manage your account
  • Process payments and subscriptions
  • Deliver CRM, automation, WhatsApp, and communication services
  • Create and manage appointments and schedules
  • Respond to customer support requests
  • Improve user experience
  • Monitor platform performance
  • Prevent fraud and unauthorized access
  • Ensure platform security
  • Comply with legal obligations
  • Send important service notifications
  • Send promotional communications only where permitted or with your consent

4. Data Sharing and Disclosure

We never sell your personal information.

We may share your information only in the following situations:

Service Providers

Trusted vendors that assist us with:

  • Cloud hosting
  • Payment processing
  • Email delivery
  • Analytics
  • Customer support

These providers are contractually obligated to protect your information.

WhatsApp / Meta

Information required to provide WhatsApp Business messaging services through Meta’s APIs.

Google Services

Information required only to provide features that you explicitly authorize.

Legal Compliance

When required by applicable law, regulation, legal process, or governmental request.

Business Transfers

If DigiYog undergoes a merger, acquisition, restructuring, or sale of assets.

Your Consent

When you explicitly authorize us to share your information.

5. Google API Limited Use Disclosure

DigiYog Techno Soft’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

If you choose to connect your Google account, we access only the information necessary to provide the features you request, such as:

  • Google Calendar synchronization
  • Appointment scheduling
  • Creating, updating, and deleting calendar events
  • Booking management
  • Calendar availability checks

Google user data is never sold, shared for advertising purposes, or used to build user profiles.

We access Google data solely to provide the requested functionality. Access is limited to the user who granted permission and is not shared with unauthorized users or third parties.

6. Data Security

We implement industry-standard security measures, including:

  • SSL/TLS encryption
  • Secure cloud infrastructure
  • Encrypted storage of sensitive information
  • Access controls
  • Authentication mechanisms
  • Regular security monitoring
  • Backup and disaster recovery procedures

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Maintain your account
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated personal data by contacting us. Certain records may be retained where required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Request data portability
  • Object to certain processing activities
  • Withdraw previously given consent

To exercise any of these rights, please contact us using the details below.

9. Cookies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze platform performance
  • Enhance user experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our services.

10. Children’s Privacy

Our services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 18. If such information is discovered, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Material updates will be communicated through our website, email, or within our platform. Continued use of our services after any changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us.

Digiyog Techno Soft

Email: vivek@digiyog.com 

Website: https://digiyog.com

We are committed to protecting your privacy and responding to your concerns promptly.